Terms and Conditions

YEGTEL makes no representations or warranties, either express or implied, of any sort with respect to the YEGTEL web site, materials, their operation, information or contents. YEGTEL disclaims all warranties, express or implied, of any sort with respect to the sites or their use, including but not limited to merchantability and aptness for a particular purpose. You, the purchaser, agree that YEGTEL, its directors, officers, employees and/or representatives, shall not be liable for damages arising from the operation, content, or use of the YEGTEL sites or the products sold therein. You agree that this limitation of liability is comprehensive and applies to all damages of any sort, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

Once you have placed your order with YEGTEL you will receive an order confirmation, which does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. All item availability and prices are subject to change at any time, without notice. YEGTEL reserves the right to limit quantities, and to decline the acceptance of any order for any reason. YEGTEL reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity ordered of any item. All orders placed will be thoroughly researched before shipping, in accordance with the policies set by our Fraud Avoidance and Customer Protection Departments. YEGTEL may require additional information and/or verification before accepting and processing any order.

Any order submitted through this website, if in stock, will ship once the necessary order verifications have been completed and cannot be cancelled once the order has shipped. YEGTEL reserves the right to cancel an order or to issue a Return Merchandise Authorization (RMA) for product that is advertised in error that does not conform to advertised specifications, or was shipped in error. At YEGTEL, we make every effort to provide you with current inventory status and product availability information. In the rare occasion that product is out of stock, the item(s) will be placed on backorder and shipped to you when available. A backorder may be canceled at ANY time prior to shipping. On orders with backordered items, the total shipping charges are included with the first shipment. Shipping charges are non-refundable.

YEGTEL makes it a priority to ensure that all listed product descriptions provided by the manufacturer and suppliers are correct. In the event a product is listed at an incorrect price, YEGTEL shall have the right to refuse or cancel any orders placed for products listed at the incorrect price without prior notification, regardless as to whether or not the order has been confirmed and/or your credit card charged. If your credit card has already been charged and the order is canceled, YEGTEL shall issue a credit to the credit card account in the amount of the incorrect price.

We make every effort to bring the lowest prices possible to our clients however, due to conditions beyond our control; prices are subject to increase even after your order has been placed. If a price increase should occur during the processing of your order you will be notified and have the right to cancel your order at no charge to yourself.

YEGTEL collects GST on all orders. Customers who are GST exempt should make arrangements with an account manager prior to purchasing. Our GST registration number is 816497267.

We processes all payments in house. We accept Visa, MasterCard, American Express, Interac e-Transfers, Bank Transfers, and Corporate Cheques. Charge backs from credit card issuing institutions are subject to the above policies. For payment details, please refer to our Payment Information.

Your online transactions are fully encrypted and secured with at least 128-bit encryption technology when you place orders or access account information on systems hosted by YEGTEL.

We service and support everything we sell. All requests for technical service and support should be made through us first. Contacting the manufacturer directly unless otherwise requested will reduce our ability to resolve your issue. YEGTEL will provide on-line technical notes on most computer hardware and software products for your reference. YEGTEL makes no guarantees of product reliability or compatibility. All compatibility-related questions should be directed to us or towards the product manufacturer before you place your order

*eStore only – Returns, exchanges, and support can be provided directly by the manufacturer. Manufacturer’s warranties vary on each product. Extended warranties are available directly from select manufacturers. Manufacturer information is subject to change without notice. Please contact the manufacturer to obtain warranty information. Products purchased online are not generally covered under support agreements. If you placed your order online as part of a project purchase please contact us directly for support.

This site is owned and operated by YEGTEL. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of YEGTEL Communications INC., Copyright © 2006-2013, ALL RIGHTS RESERVED. All audio and video clips are the sole property of YEGTEL or their respective content providers. All software used on the site is open source or the sole property of YEGTEL, or those supplying the software.

No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission of YEGTEL. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of YEGTEL. All other trademarks or service marks are property of their respective owners.

Any litigation regarding this agreement or any transaction between a customer and YEGTEL shall be brought to the provincial courts located in Edmonton, Alberta, Canada. The customer hereby agrees and submits to such jurisdiction and venue as proper.